Chapter 243
Crisis Leadership and Unexpected Returns
Madame Schoss, who had been out to visit her daughter, increased the countess’ fears still more by telling what she had seen at a spirit dealer’s in Myasnítski Street. When returning by that street she had been unable to pass because of a drunken crowd rioting in front of the shop. She had taken a cab and driven home by a side street and the cabman had told her that the people were breaking open the barrels at the drink store, having received orders to do so. After dinner the whole Rostóv household set to work with enthusiastic haste packing…
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Critical Thinking Exercise
Crisis Leadership Audit
Think of three recent challenging situations in your life - at work, home, or in your community. For each situation, identify who had the official authority and who actually solved the problem. Write down what specific actions the real problem-solver took that made the difference.
Consider:
- •Look for people who focused on solutions rather than obstacles
- •Notice who asked 'How can we make this work?' versus 'Why won't this work?'
- •Pay attention to who took responsibility without being asked
Journaling Prompt
Write about a time when you stepped up to lead in a crisis, or a time when you wish you had. What held you back or pushed you forward? How will you recognize your next opportunity to lead?
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